Inspiration On-demand

We apologize for this inconvenience. We encourage you to reach out to your financial institution as further permissions may be needed to complete the payment. You are also welcome to write to [email protected] for further guidance. Please wait a full 24 hours before trying again. A strong Internet connection and up-to-date browser are strongly recommended.

• Patreon won’t refund patrons on a creator’s behalf. That said, there are exceptional circumstances that may warrant a Patreon-initiated refund. This includes the rare occasion of a refund for fraud, or billing system errors. 
• You can issue refunds from Patreon if you have available funds to cover the refund in your Patreon balance. You can refund any of a patron's 3 most recent bills in full, within 3 months of their process date.
• If you don’t have funds available in your Patreon balance to cover the refund request, the refund will need to be processed outside of Patreon — there’s currently not a way to fund or add money to your creator balance to complete refunds.
• Most banks won't process requested refunds beyond 3 months of the original transaction. If you need to refund a patron's bill that is older than their 3 recent bills, or 3-month mark, you'll need to do so outside of Patreon. 

Visit our Terms and Conditions page for details.

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For technical support, please email [email protected], 09:00 – 20:00 CDT, Monday – Friday. We are ready to help!